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Since 1978, Kids in Crisis has served 143,200 children of all races, religions, ethnicities, communities of origin, socioeconomic
levels, sexual orientation or gender identity who are in need of crisis intervention and prevention services.

Kids in Crisis operates the only emergency shelter program in Connecticut that:

  • Serves all children and teens, newborn to 17 years old
  • Accepts children referred by concerned community members
  • Accepts children of any gender or gender identity

Kids in Crisis services are available to any child in Connecticut. Its primary catchment area comprises Darien, Greenwich,
New Canaan, Norwalk, Ridgefield, Stamford, Weston, Westport, Wilton and the greater Bridgeport area.

Kids in Crisis’ programs and services, all provided at no cost to children and families, include:

  • Crisis Helpline: 24/7/365 telephone counseling, intervention and referrals.
  • Crisis Intervention and Outreach: 24/7/365 immediate face-to-face crisis intervention and ongoing support to children and families in their local communities any time of the day or night. In about 90% of calls involving true crises, Counselors are able to defuse situations and develop safety plans that enable children to remain at home safely. They continue to provide counseling and referrals for as long as needed.
  • Emergency Shelter Program: Individualized care for infants, children and teens, from intensive therapeutic intervention for chronic abuse and neglect to short-term respite services due to immediate family emergencies for newborns to 17 year olds; onsite Health Center; Educational Services; Therapeutic Recreation; and Aftercare. It is the only shelter program for children south of New Haven. About 10% of crisis calls result in admission to the ESP.
  • TeenTalk: School Based Crisis Prevention Counselors in eight Fairfield County middle and high schools provide confidential individual, group, and family counseling to help students prevent and/or manage crises and prevent self harm and violence towards others. Counselors collaborate with school staff and provide preventive education to students, staff, parents and communities.
  • SafeTalk: Kids in Crisis staff and trained volunteers present this age-appropriate assault and bullying prevention program to K-5 students in their classrooms, and separately to teachers and parents in 14 Fairfield County elementary schools. SafeTalk teaches children that everyone is entitled to live "Safe, Strong and Free," and how to recognize and protect themselves from danger.
  • Safe Place: Kids in Crisis is the local coordinator for this national program, through which businesses and community sites connect youth in crisis to immediate support services.
  • Juvenile Review Board, Greenwich: Kids in Crisis provides case management for this voluntary restorative justice program for youth who have committed a minor first-time offense. The JRB is collaborative with the Greenwich Police Dept. and Greenwich Department of Human Services.
  • InterAgency Team: Kids in Crisis provides case management for youth in this voluntary juvenile justice prevention program in Greenwich middle and high schools. Like the JRB it requires buy-in and contractual commitments from students and parents.
  • Bucket of Skills: Kids in Crisis is piloting this social/emotional learning program for young students. In addition, Kids in Crisis staff participate on national, regional, state and local children’s advocacy committees and task forces.


Any time of the day or night, any day of the year.